Politique de remboursement

 

Returns:

As soon as we receive your return at our warehouses and the items will be evaluated as compliant with our return policy, we will proceed with a full or partial refund (in the case of a partial return of an order) and you will receive a confirmation email. For orders paid by credit card, the refunded amount will be visible on your account in about 10 days. The timing may slightly vary, depending on the banking circuit of your credit card. For orders paid with Paypal, Shop Pay, Google Pay, the amount will be refunded on the original payment method.

The refund will be issued in the same currency as the original purchase. Any differences in the amount due to exchange rate fluctuations cannot be refunded.

The refunded amount will be equal to the price paid for the purchase of the product, minus the shipping costs for the return that are charged to the customer. For the return rates applied, see the SHIPPING/ SHIPPING COSTS section above in this page.

 

Canceled orders:

The refund will be made as soon as you receive our email confirming the cancellation. It may take up to ten days for the refund to be visible on your bank account, depending on your bank.